Returns & Exchanges
At Santo Studio, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we accept returns and exchanges on unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package.
Drop Off and Refund
Hand your package to the designated carrier; once received and inspected at our studio, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing